Terms and Conditions

Last Updated: 03 May 2021

These Terms explain how you may use(including booking) the website- kasera.co.uk (the Site).

You should read these Terms carefully before using the Site.

By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

If you do not agree with or accept any of these Terms, you should stop using the Site immediately. We recommend that you review these Terms each time you use the Service and print a copy off for your records.

We do however reserve the right to delete, add to or amend these Terms or any part of these Terms at any time. We would usually do this to reflect any changes to the Services, the technology we use, our licensing arrangement or as required by law. If we do change these Terms, we will post the changes on this page and will indicate the effective date of the Terms at the top of the page.

If you have any questions about the Site, please contact us by e-mail at hello@ottwo.com.

About Us

Ottwo Limited operates the Site. We are registered as a limited company in England and Wales with registration number 11282736 and our registered office is at Union House, 111, New Union Street, Coventry, England, CV1 2NT.

Using our Service

The Site is for your personal and non-commercial use only.

You must be at least 18 years of age to use our Services.

You acknowledge that we give you access to the Services on a temporary basis but we reserve the right to withdraw or amend them at any time without notice to you. You accept that the Services are available on an “as is” basis.

The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

You must not:

(a) Use, or cause others to use, any automated system or software to extract content or data from our Channels except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity;
(b) Interfere with, or disrupt, our Site or any servers or networks connected to them, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any page of the Site or any future apps are rendered or displayed in a user’s browser or device;
(c) Access our Site via any unauthorised means, including but not limited to, automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies);
(d) Attempt to restrict another user of our Site from using or enjoying them and you must not encourage or facilitate the breach of these Terms by others;
(e) Use our Site for any illegal or unauthorised purpose; or
(f) Change, modify, adapt or alter the Site or any future apps, or change, modify or alter another website or platform so as to inaccurately imply an association with our Site or with us.

Accuracy of Information and Availability of the Site

While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

You also acknowledge that:

(a) We cannot guarantee the speed or security of our Site; and
(b) We will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Site to the fullest extent permissible by law.

We may suspend or terminate operation of the Site at any time as we see fit.

Content is provided for your general information purposes only. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

Your Privacy and Personal Information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us in the event you have a query or complaint about the use of your personal information.

Our privacy policy is available at Privacy Policy

Third Party Content

Our Site offers retailers the chance to promote their furniture and related accessories, however we also include links that are paid for or make us a little money to help run the site, which is more detailed in www.paidforadvertising.com.

We provide links to third party websites that are controlled and maintained by third. Such other websites are not under our control or maintained by us and we are not responsible for their content. We provide links to these websites for your convenience only and do not monitor or endorse the material on them. We have no responsibility for these third party websites or any material or information appearing on or originating from them. You should always run an anti-virus programme on all content and materials downloaded from the Internet in general and the Site in particular. We recommend you review those website’s terms and conditions and privacy policies to ensure you are happy to use them.

Ownership, Use and Intellectual Property Rights

This Site and all intellectual property rights in it including but not limited to any content are owned by us or our licensors (where applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit.

Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

None of the Site content may be copied, reproduced, transmitted, stored, sold or distributed without our prior written consent or that of the relevant licensor (where relevant). You may store or print the Site Content for personal use only.

Signing-up for an Account With Us

If you would like to receive communications from us or use the free consultation services, you will need to register an account with us and become a member. Signing up for an account with us is completely free of charge.

When registering for an account, you warrants that:

(a) You are at least 18 years of age;
(b) You have provided us with accurate and truthful information during the registration process; and
(c) You are using our Services for private non-commercial purposes.

To create an account with us, you can register by providing us with certain personal information and creating a username and password.

You are responsible for maintaining the confidentiality of your username and password. You agree that we are entitled to assume that any person logging into our Site or using our Service using your username and password is only you. If you believe someone has accessed your account or used our Services using your username and password without your authorisation, you must inform us immediately at hello@ottwo.com so that we can suspend your account and you can set up a new account.


Nothing in these Terms shall have the effect of excluding or limiting our liability or your liability for fraud or for death or personal injury caused by our/your negligence (as applicable).

You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of a breach of these Terms.

Nothing in these Terms shall affect your statutory rights as a consumer.


We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us please contact us as soon as possible. If you and us cannot resolve a dispute using our complaint handling procedure, we will let you know that we cannot settle the dispute with you.

If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.

Governing Law

The Terms and the use of the Service generally and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.

Price Draw

1. The prize draw is open to all respondents aged 18 or over, who complete the Kasera Customer Interview 2019. Customer interviews are either face to face interviews or phone interviews.
2. No purchase from Kasera is required to participate in the prize draw. Entry to the prize draw is by completing the Kasera Customer Interview 2019.
3. Only one entry per person. Multiple entries will be disqualified.
4. There is 1 prize: £50 John Lewis Gift Card
5. The prize draw closes at 11:59 pm on 30 September 2019 . The winners drawn by Kasera on 06 October 2019 using a computer programme to randomly generate a winner.
6. The winner will be notified by email on 06 October 2019 to the email address they specified when they completed the survey. If the winner does not claim the prize within 30 days of being notified then they will forfeit the prize and a re- draw will take place. To claim the prize the winner must follow the instructions in the email notifying then that they are the winner. The Winner will receive their prize no later than 30 days after they claim the prize.
7. There is no cash alternative to the prize.
8. No responsibility will be accepted for incomplete or lost entries or entries not received.
9. In the event of any dispute, Kasera's decision shall be final and no correspondence will be entered into.
10. To obtain details of the winner please email hello@ottwo.com stating the name of the prize draw in the subject heading 4 weeks after the closing date.
11. By entering the prize draw you agree to be bound by these terms and conditions.
12. Please retain a copy of these terms and conditions for your records.

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